JOB DESCRIPTION: Scheduling Coordinator Role and Responsibilities Include: Willing to Travel within CT Hours Mon-Fri 9am-5pm
1. Schedule & Staffing: Create and maintain schedules for client visits and caregiver assignments, ensuring coverage for illness, vacation, and emergencies.
In consultation with the Scheduling Supervisor and other office staff, work to fill all caregiver schedules for all clients
Actively keep schedule up to date in the back-office system
Respond to fill-in requests as needed
Communicate via texting, phone and email with caregivers with respect to their weekly schedules, fill in shifts, client details, etc.
Communicate any caregiver issues or changes with our clients to staff as appropriate, help ensure that all parties are informed.
2. Client & Caregiver Liaison: Serve as the primary point of contact for clients and caregivers, resolving concerns, answering questions, and relaying important information.
Utilizing Wellsky to document hospitalizations, call-out and other important information.
Contact clients and caregivers to notify them of daily schedule changes, urgent requests, and other important updates. 3. Problem-Solving:
Address and resolve issues such as scheduling conflicts, client concerns, and staffing gaps.
4. Basic Office Support
Help with day-to-day function of small office
Answer phones
Collect/open mail
Assist response to leads, inquiries and other general correspondence
Other administrative duties as needed to ensure the smooth running of the office
Skills and attributes: Solid communications skills, computer savvy, able to communicate effectively via text, ability to multi-task, extremely detail oriented, fast keyboarding skills, honest & trustworthy, positive attitude, comfortable working without hands-on supervision.
Ready to launch your career in the vibrant area around New Haven, Connecticut? Explore a plethora of exciting job opportunities in this bustling hub of innovation and culture. Boasting renowned landmarks like Yale University, the historic Shubert Theatre, and the stunning New Haven Green, this region offers a perfect blend of urban charm and natural beauty. With a thriving arts scene, delectable cuisines like the classic New Haven-style pizza, and an array of outdoor recreation options at East Rock Park and Long Wharf, this area is a haven for career growth and work-life balance. Join us in discovering the endless possibilities that await your professional journey in this enchanting corner of the Constitution State.
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