Title: Sales Support Specialist Location: Chicago, IL Work Model: Hybrid | 2-3 days on-site Compensation: $70 - 95K / year About Our Client
Our client is a well-established Tier 1 automotive supplier serving some of the world's leading automotive manufacturers. With a reputation for quality, innovation, and long-standing customer partnerships, they are looking to add a highly organized Sales Support Specialist to their growing commercial team.
As part of a collaborative sales team, they are seeking a Sales Support Specialist who enjoys working behind the scenes to help drive sales performance, improve processes, and ensure customers receive exceptional service.
About the Role
This is an excellent opportunity for an organized, analytical, and customer-focused professional who enjoys supporting a high-performing sales team. Reporting to the Sales Director, you'll coordinate sales operations, maintain accurate forecasting and reporting, support product launches, prepare presentations, manage CRM data, and collaborate with multiple internal departments to keep projects moving efficiently.
Success in this role comes from balancing strong administrative skills with business acumen, attention to detail, and the ability to communicate effectively with internal teams and customers.
Key Responsibilities
Provide day-to-day administrative support to the Sales Department.
Prepare customer proposals, presentations, reports, and sales packages.
Maintain sales forecasts and analyze performance against budgets and objectives.
Coordinate communication between Sales, Operations, Customer Service, Accounting, Marketing, and other departments.
Support product launches, sales initiatives, and marketing campaigns.
Maintain CRM records, customer information, and sales documentation.
Qualify and route customer inquiries while providing excellent customer service.
Coordinate sales meetings, training sessions, trade shows, and customer events.
Prepare monthly sales reports, KPI tracking, and performance metrics.
Assist with travel coordination, expense reporting, scheduling, and general departmental administration.
Research market trends and competitive activity to support sales initiatives.
Participate in continuous improvement initiatives and uphold company quality and safety standards.
Regular interaction with Sales, Marketing, Customer Service, Operations, and Accounting.
Opportunity to contribute to product launches, customer initiatives, and strategic sales projects.
Success Metrics
The successful candidate will be measured on:
Accuracy and timeliness of sales reporting and forecasting.
Quality and responsiveness of support provided to the Sales team.
Accuracy of CRM and customer data.
Successful coordination of sales projects, meetings, and events.
Strong cross-functional collaboration and communication.
Continuous improvement of sales processes and administrative efficiency.
Qualifications
Required
College diploma or university degree in Business, Marketing, Finance, or a related discipline.
Approximately 3–5 years of experience in sales support, sales coordination, customer service, or sales operations within a fast-paced business environment.
Strong analytical skills with the ability to interpret sales data, forecasts, and performance metrics.
Experience preparing professional presentations, reports, and customer-facing documentation.
Advanced organizational and time management skills with exceptional attention to detail.
Strong written and verbal communication skills.
Proficiency with Microsoft Office, particularly Excel and PowerPoint.
Experience working with CRM systems.
Preferred
Experience with SAP.
Experience supporting product launches or sales and marketing initiatives.
Background within manufacturing, automotive, industrial, or technical product environments.
Why Join?
This is an opportunity to join an established global organization where your work will directly support business growth and customer success. You'll become part of a collaborative team that values initiative, continuous improvement, and professional development while offering exposure to multiple areas of the business and opportunities to broaden your skills. Note: AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.
The posted salary range reflects expected compensation for this role in accordance with pay transparency requirements. Actual compensation will be determined based on the successful candidate's experience, skills, and qualifications and may fall anywhere within the range.
Unlock your potential in the bustling job market around Chicago, Illinois! Dive into a world of endless possibilities and growth opportunities in the Windy City and its vibrant suburbs. From iconic landmarks like the Willis Tower and Navy Pier to the world-class cuisine of deep-dish pizza and Chicago-style hot dogs, this area is rich in culture and charm. Immerse yourself in the thriving arts scene at the Art Institute of Chicago or enjoy a night out at the renowned Second City comedy club. With top-notch theaters, professional sports teams like the Cubs and the Bears, and lush green spaces like Millennium Park, Chicago offers an unbeatable lifestyle for career-driven individuals. Explore our job listings today and discover why Chicago is the perfect place to kickstart your career journey!
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.
