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Parts Department Rep

Robinson, PA 15021

Posted: 05/02/2023 Specialization: Construction Job Number: 2700 Salary / Pay Rate: $50,000.00

Job Description

Parts Department Rep
This position is a key hire for this rapidly growing company and requires the successful candidate to be a self-motivated and energetic individual looking for rapidly increasing responsibility and personal growth. Must be a self-starter who needs the minimum of management direction once the objectives have been set.

Duties will include:

  • Daily interaction via phone calls and e-mails, providing support in quoting required part requests from dealers and at times end user / direct sale customers.
  • Access requests, determine needs and provide written quotes via e-mail.
  • Interaction with plant personnel to streamline order process to turn around required.
  • Interaction with outside sales personnel to determine best interest of customer; to quote new product and pricing of required parts.
  • Complete the order process in a timely and precise manner to meet the needs of the customer and maintain accuracy standards.
  • Interacting with Field Service personnel for quoting of non-warranty items.
  • Key person in working with developing required tools to streamline quoting updates to parts pricing, drawings, quote templates and procedures.
  • Responsible for tracking monthly sales and achieving yearly plan number(s).
  • Assist in Dealer in-house training


  • Strong computer skills: Excel, Power Point, Outlook
  • Experience in SAP & SalesForce
  • Strong customer service/communication skills a
  • Excellent written & verbal communication skills
  • Common sense & strong critical thinking skills
  • Good organizational skills
  • Committed to continuous improvement
  • Experience in a manufacturing company’ s parts department a plus
  • Experience with customer service, ability to multi-task, prioritize workload/detail orientated a plus

  • Must be willing to work flexible and additional hours when required.
  • Must be capable of lifting up to 50 lbs.
  • Must submit to a drug test and physical prior to start

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