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Regional Manager - Supportive and Affordable Housing
Step into a pivotal leadership role where your expertise in supportive and affordable housing will directly shape the stability, safety, and success of residents across the region. This is an opportunity to lead multiple communities, drive program excellence, and ensure that housing remains both accessible and genuinely supportive for those who need it most. You’ll join an organization committed to high standards, compliance, and measurable impact.
Key Responsibilities:
Provide leadership, direction, and performance management to property and program teams across the regional portfolio.
Oversee day-to-day operations of supportive and affordable housing communities, ensuring consistent service delivery and high standards of property and program management.
Manage regional budgets, monitor financial performance, and implement cost controls to meet revenue, expense, and occupancy targets.
Ensure full compliance with federal, state, and local regulations, including fair housing laws, funding requirements, and agency reporting standards.
Coordinate with case management and resident services staff to support resident stability, engagement, and progression toward individualized goals.
Analyze operational and program data to track key performance indicators, identify trends, and implement corrective actions and improvements.
Lead strategic planning and program development initiatives, including new service models, partnerships, and funding opportunities.
Serve as the primary regional liaison with internal leadership, external partners, and community stakeholders, representing the organization’s mission and priorities.
Key Requirements:
Proven experience in a leadership or regional management role within supportive housing, affordable housing, social services, or a closely related field.
Demonstrated ability to lead, coach, and develop multidisciplinary teams across multiple sites.
Strong knowledge of supportive and affordable housing program operations, including occupancy management, resident services coordination, and property oversight.
Solid budgeting and financial management skills, with experience managing multi-site or program-level budgets.
In-depth understanding of regulatory compliance and fair housing laws relevant to affordable and supportive housing.
Experience working with case management and resident support models, with an understanding of trauma-informed and person-centered approaches.
Proficiency in data analysis and performance reporting, including use of software systems to track outcomes and inform decisions.
Proven capability in strategic planning and implementation within a housing or human services environment.
Desirable Skills:
Experience managing HUD, LIHTC, or other subsidized housing programs.
Background in developing or scaling supportive housing programs or service models.
Familiarity with local Pittsburgh/Western Pennsylvania housing markets, providers, and funding streams.
Experience cultivating partnerships with community organizations, healthcare providers, and public agencies.
Ability to design and implement quality improvement initiatives and staff training programs.
Qualifications:
Hold a Bachelor’s degree from an accredited school or have 5 years of property management experience or have an equivalent combination of education and experience.
Have knowledge of HUD Subsidy Programs and be proficient in evaluation and presentation of financial reporting.
Possess a valid Driver’s License with access to a registered and insured vehicle for travel approximately 60-75% of the time.
Obtain Real Estate License within 9 months of employment (preferred at time of hire).
Demonstrate excellent communication, basic computer skills, and be able to provide exceptional customer service.
The following credentials are preferred:
Certified Apartment Manager (CAM)
Accredited Resident Manager (ARM)
National Apartment leasing Professional (NALP)
Certified Occupancy Specialist (COS)
Tax Credit Specialist (TCS)
Fair Housing and LIHTC Training
BENEFITS:
Affordable Family Health Coverage–Medical, dental & vision plans that won’t break the bank.
Life and Disability Coverage-- Employer-paid short-term disability, company-paid life insurance for full-time team members.
Generous PTO–Real work-life balance;recharge and renew.
Retirement Savings Plan with Company Match–Secure your future while caring for others.
Unique Perks–From free parking and employee referral bonuses to pet insurance and renter’s insurance
Employee Referral Bonuses–Rewarding you for bringing great talent.
Person-Centered Onboarding–A warm welcome that sets you up for success.
Apprenticeships & Mentorship–Formal opportunities to learn, grow, and be guided by experienced leaders.
If you are a strategic, mission-driven leader ready to elevate supportive and affordable housing across a regional portfolio, we invite you to apply and help drive lasting impact for residents and communities. #RIMUS
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