Legal Collections Specialist Cleveland, OH | Direct Hire | In Office
Compensation: $60, 000–$75, 000 base + bonus About the Opportunity Our team has partnered with a well‑established professional services organization in Cleveland is seeking a Legal Collections Specialist to join their team. This role is ideal for someone who thrives in a fast‑paced environment, understands the nuances of legal billing and collections, and can balance accuracy, client communication, and compliance. The position offers stability, strong leadership, and the opportunity to support attorneys and clients with high‑quality financial operations. Key Responsibilities
Manage collection efforts on past‑due accounts in accordance with firm policies and legal requirements
Conduct outbound calls, emails, and written correspondence to clients regarding outstanding balances
Review and monitor aging reports, WIP, AR, and payment activity
Document all collection efforts and client interactions in the firm’s systems
Partner with attorneys and billing teams to resolve disputes, clarify balances, and support client communication
Prepare and send monthly statements, payment reminders, and follow‑up notices
Research unapplied payments, credits, and discrepancies to ensure accurate account reconciliation
Assist with payment plans, settlement discussions, and escalated collection matters
Maintain confidentiality and handle sensitive financial information with discretion
Support the billing process, including reviewing prebills, editing invoices, and coordinating with internal teams
Perform administrative tasks such as updating reports, tracking reimbursements, and maintaining accurate records
Qualifications
2+ years of collections, legal billing, AR, or law firm accounting experience required
Experience in a law firm or professional services environment strongly preferred
Strong understanding of collections processes, payment cycles, and client communication best practices
Excellent written and verbal communication skills
High attention to detail, accuracy, and follow‑through
Ability to manage multiple priorities and meet deadlines
Proficiency with Microsoft Office and legal billing/accounting systems
What You’ll Bring
Professional, polished communication style
Strong problem‑solving and negotiation skills
Ability to work collaboratively with attorneys, clients, and internal teams
High level of integrity and confidentiality
Organized, proactive, and comfortable owning the collections process
How to Apply If you’re interested in this opportunity, please apply here or email your resume to LBallard@rimrp.Com for confidential consideration.
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