Position Overview Client is adding a Customer Service –Inside Sales Representative to its growing Inside Sales team. This is a newly created role designed to support continued growth by strengthening customer relationships, managing orders, and contributing to inside sales efforts.
The ideal candidate is relationship-oriented, proactive, and comfortable picking up the phone, with prior experience in a food & beverage or related industry and the ability to step in and contribute quickly.
Key Responsibilities Serve as a primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a high level of service Process customer orders accurately and efficiently from entry through delivery Build and maintain long-term client relationships through consistent communication and follow-up Support inside sales efforts by identifying opportunities, generating leads, and contributing to account growth Coordinate closely with warehouse and operations teams to stage orders, manage inventory needs, and ensure timely deliveries Align customer accounts based on individual strengths and expertise within the team Maintain accurate records in internal systems and support general administrative sales functions
Required Experience & Qualifications 3–5 years of experience in customer service and/or inside sales within a similar industry Proven ability to manage multiple customer accounts and priorities Strong communication skills with a natural relationship-building approach Comfortable working in a fast-paced, onsite environment Detail-oriented with strong organizational skills Self-starter who can be “plug and play”with minimal ramp-up time
Top Five Technical Skills Order processing and account management Inside sales support and lead generation Customer relationship management Cross-functional coordination with warehouse/logistics teams CRM and order management systems
Benefits 401(k) with company match Medical, dental, and vision insurance Life insurance Paid time off
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