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IT Engineer (Tier One)

Knoxville, TN 37915

Posted: 09/06/2024 Specialization: Information Technology Job Number: 3978 Salary / Pay Rate: $56,000.00

Job Description

Our client, an IT Services Firm located in Knoxville, TN, is seeking an Information Technology Engineer (ITE) to serve as the first point of contact for customers seeking technical assistance. ITE's perform remote and onsite troubleshooting and resolution across a wide spectrum of technologies including networking, cloud, active directory, email, wireless, and end-user devices. Qualified candidates will have the following:

o Excellent communication skills and ability to communicate complex information to a non-technological audience
o Skilled in handling customer concerns in a calm and polished manner
o Ability to function within a team-based environment, and actively participate in achieving team goals
o Attention to detail and a high sense of urgency in solving problems
o Active Directory administration and troubleshooting
o Microsoft 365 tenant administration and basic troubleshooting
o Basic networking understanding and troubleshooting
o Basic cybersecurity understanding and application
o Extensive experience working with Windows and Mac OS operating systems

This is an onsite position that may require occasional onsite visits. Competitive salary and benefits packages are offered.
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About Knoxville, TN

Ready to embrace new job opportunities in the vibrant area around Knoxville, Tennessee? Nestled in the eastern part of the Volunteer State, Knoxville offers a unique blend of Southern charm, scenic beauty, and exciting growth prospects for job seekers. From the iconic Sunsphere to the bustling Market Square, this region is brimming with historic landmarks, art galleries, theaters, and delicious Southern cuisine. Home to the beloved University of Tennessee Volunteers, as well as numerous parks and outdoor recreation areas along the Tennessee River, Knoxville provides the perfect backdrop for a fulfilling career and an enriching lifestyle. Explore our job listings now and discover why Knoxville is the perfect place to take your career to the next level!