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Field Service Engineer

Ann Arbor, MI 48103

Posted: 05/12/2024 Specialization: Engineering Job Number: 3539 Salary / Pay Rate: $30.00

Job Description


Field Service Technician Job Opportunity

Our Client proudly supports their mission to build high-precision balancing and automation solutions for their customers using innovative technology and customized designs for quality, reliability, and longevity. They have a strong emphasis on teamwork and family. Many of their employees have 10+ years of tenure. Their equipment supports manufacturing plants of the major domestic and international automakers, automotive component companies, aftermarket businesses, aerospace companies, and military installations.

They are currently in search of a highly capable Field Service Technician, ideally proficient in both electrical/electronic and mechanical aspects. They are also willing to train the right candidate with basic knowledge as they emphasize the value of training and growth and investing in their employees.

The ideal candidate should possess the following qualifications:
  • Proficiency in interpreting electric/electronic ladder diagrams.
  • Competence in reading mechanical ANSI/ISO prints.
  • Willingness to travel, embracing new locations and challenges.
  • 75% travel;overnight travel and home on the weekends
  • Exceptional customer service, communication, and self-management skills.
  • At our company, we emphasize the value of training and growth.

Role and Responsibilities:
  • Engage with customer inquiries over the phone and provide responsive assistance.
  • Take charge of installations, and tests, and furnish operational guidance to customer technicians/operators.
  • Utilize diagnostic tools to meticulously identify technical malfunctions and challenges.
  • Rectify faulty or broken mechanical components and manage the ordering process for necessary replacements.
  • Act as an advocate for the company's technical services, underscoring their benefits to clients.

Requirements for the Field Service Technician Role:
  • Independent work capability at customer sites, demonstrating adaptability and self-reliance.
  • Effective time management for travel and on-site technical service duration.
  • Flexibility to accommodate varying work schedules and shifts.
  • Proficiency in diagnosing and resolving issues based on customer-provided technical descriptions.
The position can be located in Ann Arbor - the candidate could also be located between Windsor/Toronto.
You must be able to get a passport. Ideally, already have a passport.
There will be extensive travel of up to 75%, often overnight. But the company does its best to have the team members home every weekend.



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About Ann Arbor, MI

Ready to kickstart your career in Ann Arbor, Michigan? Explore our exciting job opportunities in this vibrant city known for its unique blend of academic excellence, arts and culture, and lively community spirit. Home to the University of Michigan, Ann Arbor offers endless growth opportunities for professionals seeking to thrive in a dynamic and innovative environment. From strolling through the iconic Nichols Arboretum to catching a performance at the historic Michigan Theater, this charming city boasts a rich cultural scene. Indulge in the local fare with a visit to the Kerrytown Market & Shops or cheer on the Wolverines at the Michigan Stadium. Discover why Ann Arbor is the perfect place to pursue your career dreams.