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Field Service Technician

Ann Arbor, MI 48103

Posted: 02/07/2024 Specialization: Engineering Job Number: 3539 Salary / Pay Rate: $30.00

Job Description

Field Service Technician Job Opportunity

We are currently in search of a highly capable Field Service Technician, ideally proficient in both electrical/electronic and mechanical aspects. We are also willing to train the right candidate with basic knowledge. The ideal candidate should possess the following qualifications:
  • Proficiency in interpreting electric/electronic ladder diagrams.
  • Competence in reading mechanical ANSI/ISO prints.
  • Willingness to travel, embracing new locations and challenges.
  • 75% travel;overnight travel and home on the weekends
  • Exceptional customer service, communication, and self-management skills.
  • At our company, we emphasize the value of training and growth.

Role and Responsibilities:
  • Engage with customer inquiries over the phone and provide responsive assistance.
  • Take charge of installations, and tests, and furnish operational guidance to customer technicians/operators.
  • Utilize diagnostic tools to meticulously identify technical malfunctions and challenges.
  • Rectify faulty or broken mechanical components and manage the ordering process for necessary replacements.
  • Act as an advocate for the company's technical services, underscoring their benefits to clients.

Requirements for the Field Service Technician Role:
  • Independent work capability at customer sites, demonstrating adaptability and self-reliance.
  • Effective time management for travel and on-site technical service duration.
  • Flexibility to accommodate varying work schedules and shifts.
  • Proficiency in diagnosing and resolving issues based on customer-provided technical descriptions.
The position can be located in Ann Arbor - the candidate could also be located between Windsor/Toronto.
You must be able to get a passport. Ideally, already have a passport.
There will be extensive travel of up to 75%, often overnight. But the company does its best to have the team members home every weekend.

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