We are seeking experienced customer service candidates for an on-site temporary to permanent position in Lewisville, TX.
About the company
The company established nearly 25 years ago, is known for its unyielding commitment to its customers, their communities, and their culture. They are headquartered in DFW with a state-of-the-art facility that provides a fun and collaborative environment for their employees, with perks like a café, gym, gaming room, outdoor trails, and stand-up desks. They are seeking several Customer Service Representatives to join their team.
Customer Service Representatives will handle Inbound/outgoing calls to customers needing immediate assistance scheduling appointments for vehicle collision repair & towing and following up on insurance claims reported by the partnered insurance companies. We are seeking candidates with excellent customer service skills who want to help our valued customers. Ideal candidates will enjoy handling inbound/outbound calls (80-120 calls per day), handling inbound inquiry calls, and being comfortable with productivity requirements.
Requirements:
Must have call center experience
Spanish bilingual is a plus
Comfortable handling 80-120 inbound/outbound calls per day
Comfortable with inbound inquiry calls
Must have at least 2 years of strong customer service experience
Excellent communication skills, verbal & written
Great clerical skills, as well as the ability to type 35 words per minute or more
Other Details
M-F must be available to work any shift during the hours of 7 am to 8 pm
Training is 9-6 for the first 3 weeks
Temp to perm opportunity –pay increase and excellent benefits when taken permanent
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About Lewisville, TX
Take the first step towards landing your dream job in Lewisville, Texas! This vibrant city, located in the heart of the Dallas-Fort Worth metroplex, offers a dynamic mix of career opportunities and a high quality of life. Lewisville boasts a thriving economy, top-notch schools, and a diverse array of cultural attractions including the MCL Grand Theater, Lewisville Lake, and the charming Old Town Lewisville area. With close proximity to major highways, a variety of dining options ranging from authentic Tex-Mex to southern BBQ, and easy access to professional sports venues like AT&T Stadium and the American Airlines Center, Lewisville provides the perfect backdrop for advancing your career while enjoying everything this lively community has to offer. Explore our job listings now and discover the exciting possibilities that await you in Lewisville!
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